Shipping Policy

Shipping Policy

Thank you for choosing Etchy Designs NOLA! We aim to provide you with the best shopping experience, including seamless and reliable shipping services. Please review the following shipping policy details to understand how we process and deliver your orders:

1. Order Processing Time:

• Orders are typically processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the following business day.

2. Shipping Methods and Timelines:

• We offer several shipping options for domestic orders, including standard and expedited shipping.
• Estimated delivery times vary depending on the shipping method selected and the destination. Please refer to the shipping options available at checkout for more details.

3. Shipping Rates:

• Shipping rates are calculated based on the weight of the package, shipping destination, and selected shipping method.
• We may offer free shipping promotions for orders meeting specific criteria. Check our website or promotional emails for current offers.

4. Tracking Information:

• Once your order is shipped, you will receive a confirmation email with tracking information.
• You can track your order's status and location using the provided tracking number on our website or through the carrier's website.

5. Shipping Restrictions:

• We currently ship to addresses within the United States.
• Certain items may have shipping restrictions due to size, weight, or regulations. Please review product descriptions for any applicable restrictions.

6. Customs and Import Taxes:

• For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.
• We are not responsible for delays or additional charges due to customs clearance processes.

7. Shipping Address:

• Please ensure that your shipping address is accurate and complete to avoid delivery delays or returned packages.
• We are not responsible for lost or undeliverable packages due to incorrect addresses provided by the customer.

8. Shipping Damage or Loss:

• In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team immediately for assistance.
• We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome for you.

9. Order Tracking and Support:

• If you have any questions or concerns about your order, shipping status, or delivery, please don't hesitate to contact us.

10. Policy Updates:

• We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By placing an order with Etchy Designs NOLA, you agree to abide by the terms and conditions outlined in this shipping policy. If you have any questions or need further assistance, please contact us.

Thank you for shopping with us!